The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Serenity
“The room was impressively spacious and impeccably clean, providing a perfect retreat to unwind after a day of exploring.” view full review
Charming Rooftop!
“The hotel boasts a lovely rooftop area that was perfect for relaxation and enjoying the stunning city views.” view full review
Surprising Breakfast!
“The breakfast selection was delightful, featuring high-quality dishes served on exquisite china, adding a touch of elegance to the morning meal.” view full review
Comfortable Ambiance
“My room had a cozy living area that made it a pleasure to relax and enjoy my downtime in a comfortable setting.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Poolside snack bar
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Rooftop pool
Seasonal outdoor pool
Beach umbrellas
Sun terrace
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Plaza De Pedro Zerolo, 12,
Madrid,
Spain,
28004,
Community of Madrid
Map view
street view
Plaza De Pedro Zerolo, 12,
Madrid,
Spain,
28004,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.2
km
Square
Plaza Mayor
1.1
km
Palace
Royal Palace of Madrid
1.6
km
Park
El Retiro Park
1.1
km
Plaza de la Independencia
Parque del Retiro
1.1
km
Museum
Museo Nacional Thyssen-Bornemisza
860 m
Museum
Museo Nacional Centro de Arte Reina Sofia
1.7
km
Public Building
Cybele Palace
900 m
Museum
Plaza de Cibeles
780 m
Calle Ponzano tapas
2.3
km
Church
Real Basilica de San Francisco el Grande
2.0
km
Garden
Royal Botanical Garden of Madrid
1.4
km
Museum
Museo de Historia de Madrid
730 m
Square
Plaza de Santa Ana
770 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
820 m
Opposite Palacio Real
Plaza de Oriente
1.0
km
Library
Museum of the National Library
920 m
Museum
National Archaeological Museum
1.2
km
Museum
CaixaForum Madrid
1.4
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
820 m
Theatre
Teatro Real
1.2
km
Church
Catedral de Sta Maria la Real de la Almudena
1.7
km
Museum
Museo Sorolla
1.9
km
Park
Neptune Fountain
900 m
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
2.1
km
Calle de San Mateo 13
Museum of Romanticism
760 m
Square
Plaza de Colon
1.3
km
Nearby
Casino
Gran Via
210 m
Square
Puerta del Sol
580 m
Calle Alcala 42
Circulo de Bellas Artes
410 m
Restaurants
Museo del Jamon
900 m
Carrera San Jeronimo 6 Calle De La Victoria
El Tigre
60 m
Calle Infantas 30
Tequenos Que Molan
70 m
Calle Infantas 30
Mesa Cero
70 m
Plaza Vazquez de Mella 9
El Angel Azul
80 m
Calle Infantas 17
Khachapuri
150 m
Calle de Victor Hugo 5
New Istambul
80 m
Calle Infantas 14
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
clean
friendly staff
bathroom layout
lack of light
8.4/10
Great
Rooms
8.4
Location
9.0
Service
8.5
Dining
8.1
Guest reviews
8.4/10
based on 8 reviews
8.7
8.7/10 based on 2755 reviews
Mervyn
United Kingdom,
March
2024
8.2/10
I had a mixed experience at the hotel. The rooms were perfect, spacious, and fully equipped, making for a very comfortable stay. However, the layout with the bathroom in the middle dividing the room was not ideal, and the lack of light was disappointing. I also found it strange that I never saw any people in the bar during my stay.
Rooms
8.0
The room was spacious, fully equipped, and very comfortable.
Service
9.0
The service was excellent with friendly and helpful staff from reception to the breakfast restaurant and cleaning personnel.
Location
9.0
The location was excellent, centrally located and within walking distance of many tourist spots and great restaurants.
Dining
7.0
The dining experience was good in the morning.
Facilities
8.0
The hotel constantly renews and keeps the facilities up to date.
clean
bathroom layout
James
United States,
August
2023
7.4/10
I had a mixed experience at the hotel. The rooms were very modern with vibrant colors, and the rooftop terrace was a big plus. However, my room was directly in front of the noisy elevator that was under repair during my stay, which was quite bothersome. The bathroom was very small, which was a disappointment.
Rooms
7.0
The rooms were very modern with a lot of colors. The rooftop terrace was a big plus.
Service
5.0
The service was a mix. I had to argue with the front desk about paying for all the mini-bar items, which was frustrating. However, the staff in the restaurant were very friendly.
Location
8.0
The hotel's location was great, right by lots of bars and restaurants. It was in a lovely area of the city.
Dining
9.0
The dining experience exceeded my expectations. There were lots of food choices and everything was great.
Facilities
8.0
The hotel offered free Wi-Fi, which was cool and kind. They also had about 12 loungers for guests to use, which was nice.
Friendly staff
Noisy room
Archibald
United Kingdom,
July
2023
8.4/10
The hotel had a great location overlooking a square, perfect for enjoying sangrias and delicious food. The rooms were quiet, spacious, and had very comfortable beds, providing a clean and welcoming atmosphere. The service was exceptionally friendly and accommodating, even moving me to a quieter room. The dining options were good with plenty of choices, available until noon. However, the location could be a bit crowded for those who are claustrophobic.
Rooms
9.0
The rooms were quiet and spacious with comfortable beds.
Service
9.0
The service was exceptionally helpful and friendly, accommodating all needs.
Location
8.0
The hotel's location is excellent, with a variety of dining and shopping options nearby, close to Gran Via.
Dining
8.0
The dining options were good with plenty of choices available until noon.
Facilities
8.0
The hotel facilities were well-maintained and convenient for a pleasant stay.
Thomas
United States,
June
2023
8.8/10
I had a wonderful stay at the hotel! The rooms were modern, spacious, and very comfortable, ensuring a peaceful night's sleep. The location was ideal for exploring the city on foot, and the vibrant neighborhood added to the rich cultural experience. The dining options were decent, with a good variety of breakfast choices, and the friendly staff went above and beyond to make my stay memorable.
Rooms
9.0
The rooms were spacious, attractive, modern, and comfortable, with a very convenient layout. I loved facing the plaza from my room, and the soundproofing was excellent, providing a peaceful environment for restful nights.
Service
9.0
The staff was incredibly friendly and super helpful, making sure we had everything we needed throughout our stay. Their kindness and willingness to assist made a big difference.
Location
9.0
The hotel's location was perfect, right in the heart of the city culture, close to all the main attractions. Although slightly off the busy Gran Via, the interesting neighborhood and easy access to various sights made it a fantastic base for exploring.
Dining
8.0
The dining experience was enjoyable, especially the breakfast that offered a variety of hot items, fruits, cheeses, and pastries until noon. While the organic vegetables were a nice touch, some improvements could enhance the overall dining satisfaction.
Facilities
9.0
The hotel's facilities were well-maintained, offering everything needed for a comfortable stay. From dry cleaning and housekeeping services to tour assistance, they had it all covered.
Philip
United Kingdom,
May
2023
7.8/10
The hotel offers spacious rooms with a great size bathroom, especially compared to other European hotels we've stayed in. The deluxe room on the 6th floor facing the plaza had a super funky vibe. However, the price fluctuated from 85 euros for the best room one week to 220 euros per night for smaller rooms on another occasion.
Rooms
8.0
The rooms were spacious and funky, with a great size bathroom.
Service
9.0
The staff were friendly and informative, always happy to help. They even provided us with an iron.
Location
9.0
The hotel is perfect within walking distance to every attraction in the center of town. It was full of people due to a 'pride' week in Madrid, adding to the local flavor.
Dining
7.0
The dining experience was nice and served until noon. They offered hot waffles.
Facilities
6.0
The hotel had a cigarretts smell in some areas and lacked a pool. However, it was conveniently located near the Royal Palace and local restaurants.
Daniel
United States,
May
2023
9.0/10
I couldn't have asked for a better spot to stay! The hotel is right in the heart of Madrid, surrounded by bustling streets and fantastic dining options. The rooms were spacious, modern, and impeccably clean, with a superb bathroom and even a cozy balcony and sofa for relaxing. However, the sheets were a bit tight. The service was top-notch, with everyone from the breakfast crew to the front desk staff being incredibly helpful and accommodating. The location couldn't have been more perfect for us, especially with small children, as everything was within easy walking distance. The dining experience was a delight, offering a variety of delicious dishes served until noon – a fabulous bonus. Additionally, the facilities were great – everything was well-kept and easily accessible.
Rooms
9.0
The rooms were spacious, modern, and immaculately clean with a lovely bathroom, balcony, and sofa, though the sheets were a bit tight.
Service
9.0
The service was exceptional, with everyone from the breakfast crew to the cleaning personnel and front desk staff being extremely helpful and friendly.
Location
10.0
The location was absolutely perfect for exploring Madrid, being right in the center with lively streets, bars, and restaurants all around, making it convenient for families with small children.
Dining
8.0
The dining experience was fantastic, with a great variety of globally inspired dishes served until noon, making it a wonderful start to the day.
Facilities
9.0
The facilities were great, everything was well-maintained and easily accessible, perfect for a comfortable stay.
Bernard
United Kingdom,
May
2023
8.6/10
Staying at the hotel was a great experience overall. The rooms were clean and well-equipped, though some may find the size a bit small for the price. The location was fantastic, right at the heart of the city, offering convenience and easy access to major attractions. The staff were friendly and provided a warm welcome every day. The dining options were excellent with a nice selection of food. Despite some noise from the nightclub, it was a pleasant stay with great amenities.
Rooms
8.0
The rooms were great - very clean with all the amenities you need, although some may find them a bit small for the price. No view, though.
Service
9.0
The service was outstanding! The staff, though they might not seem overly cheerful, were always helpful and efficient. Dry cleaning, housekeeping, laundry, and tour assistance were all top-notch.
Location
9.0
The location was absolutely perfect, right in the center of Madrid but surprisingly quiet. Just a short walk to famous Puerta del Sol square and Gran Via main street. A great base for exploring the city!
Dining
9.0
Dining was a delight with plentiful options and local specialties available. The breakfast buffet was well-stocked and worth the price.
Facilities
8.0
The hotel offers all the necessary facilities for a comfortable stay. No additional comments on the facilities' value for money.
Clean
Noise
Geoffrey
United Kingdom,
April
2023
9.2/10
I absolutely loved my stay at the hotel! The rooms were spacious, clean, and cool with a stunning view of Plaza. Despite being a bit too hot, they were still incredibly comfortable, making it well worth the €15 a night. The service was exceptional, with extremely helpful and welcoming staff. The location couldn't have been better, just a block away from the 'Hop on, hop off' bus tour, Plaza Mayor, and surrounded by vibrant bars and cafes. The dining experience was top-notch, offering a rich and tasty selection of dishes.
Rooms
9.0
The rooms were large, clean, and cool with a very nice view on the Plaza. They were really spacious and comfortable, with an amazing bed.
Service
9.0
The staff were all extremely helpful and friendly, making my stay even more enjoyable.
Location
10.0
The location was perfect, with easy access to key attractions and surrounded by lively bars and cafes. I especially enjoyed the late afternoon dip at the rooftop pool and bar.
Dining
9.0
The dining experience was exceptional, offering a variety of high-quality dishes with the nicest china. The breakfast was well stocked and ample, with a range of delicious options.
Facilities
9.0
The facilities were excellent, especially the rooftop pool and bar, adding to the overall enjoyment of my stay.
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